Frequently Asked Questions

 

Warning tactile indicators (WTIs) are raised studs on the ground that alert people who are blind or vision-impaired to potential hazards, such as kerbs, stairs, or changes in surface level. They are also known as hazard tactile indicators or decision tactile indicators.

WTIs are typically installed in areas where there is a risk of people tripping or falling, such as:

  • At the edge of kerbs and footpaths
  • At the top and bottom of stairs
  • At the edges of platforms and loading bays
  • At changes in surface level, such as from concrete to asphalt

WTIs are made from a variety of materials, including concrete, polyurethane, stainless steel and brass. They are available in a variety of shapes and sizes, but they all have a distinctive raised pattern that is easy to detect with a cane or underfoot.

WTIs are an important part of accessible design in New Zealand. They help people who are blind or vision-impaired to navigate safely and independently through public spaces.

Freedom Strategies Ltd offers tactile indicators in “Solid Stainless Steel, Stainless Steel with Carborundum, Solid Brass, Brass with Carborundum, Polyurethane, and Concrete pavers.”

Freedom Strategies Ltd offers tactile indicators with  “Solid Stainless Steel, Stainless Steel with Carborundum, Solid Brass, Brass with Carborundum, Polyurethane, Polyurethane Tiles, and Concrete pavers.” All of our products are made to last longer but some product types may be better suited for certain environments than others.

Yes, Freedom Strategies can install Hazard / Warning tactile indicators for you. We have a team of experienced and qualified installers who can install tactile indicators of all types, including Hazard / Warning tactile indicators.

Yes, you can buy Freedom Strategies Hazard/Warning tactile indicators and install them yourself. However, it is important to take precautions and to consult with a professional if you are unsure about any aspect of the installation process.

Here are some things to keep in mind when installing Freedom Strategies Hazard/Warning tactile indicators yourself:

  • Make sure that the surface where you are installing the indicators is clean, dry, and free of debris.
  • Use the correct adhesive for the type of surface you are installing the indicators on.
  • Follow the Freedom Strategies Ltd instructions carefully.
  • Make sure that the indicators are installed in a level and stable position.

If you are unsure about any aspect of the installation process, it is always best to consult with our professional installer. A professional installer will be able to ensure that the indicators are installed correctly and safely.

We recommend that our products be installed by our qualified professional. This is to ensure that the products are installed correctly and safely. A professional installer will have the experience and expertise to ensure that the indicators are installed in the correct locations, that the adhesive is applied correctly, and that the indicators are properly secured.

If you choose to install the indicators yourself, please be sure to follow the Freedom Strategies instructions carefully and to take all necessary safety precautions.

Yes, all our products are covered with a warranty. The specific warranty period varies depending on the product type.

Here is a little note about the Freedom Strategies warranty:

  • The warranty covers defects in materials and workmanship.
  • The warranty does not cover damage caused by misuse, abuse, or normal wear and tear.
  • To file a warranty claim, you must contact Freedom Strategies Ltd directly.

If you have any questions about the Freedom Strategies warranty, information about specific product warranties is available on our individual product pages and technical data sheets.